SoundToys actually has customer support. They’ve seen this error hundreds of times. Open a ticket at support.soundtoys.com and attach the installer log file (usually found in %TEMP%\SoundToys Installer Log.txt on Windows or ~/Library/Logs/SoundToys on Mac).
If you had an older version of SoundToys and didn’t fully clean it out, leftover registry entries or plist files can confuse the new installer.
Soundtoys V5 Preset location, presets not saving and hardlinks
Follow these in order. Most users stop at Step 1.
Sometimes your security software blocks the plugin from creating the necessary "User" folder in your documents. : Add your DAW (e.g.,
folder set to a drive other than your main system (C:) drive. : Reset your environment variables to point the folder back to its default location: C:\Users\[YourUserName]\AppData\Local\Temp Run as Administrator
Re-run the latest Soundtoys 5 installer from your Soundtoys Account. 5. Update iLok License Manager
SoundToys actually has customer support. They’ve seen this error hundreds of times. Open a ticket at support.soundtoys.com and attach the installer log file (usually found in %TEMP%\SoundToys Installer Log.txt on Windows or ~/Library/Logs/SoundToys on Mac).
If you had an older version of SoundToys and didn’t fully clean it out, leftover registry entries or plist files can confuse the new installer. SoundToys actually has customer support
Soundtoys V5 Preset location, presets not saving and hardlinks If you had an older version of SoundToys
Follow these in order. Most users stop at Step 1. Sometimes your security software blocks the plugin from
Sometimes your security software blocks the plugin from creating the necessary "User" folder in your documents. : Add your DAW (e.g.,
folder set to a drive other than your main system (C:) drive. : Reset your environment variables to point the folder back to its default location: C:\Users\[YourUserName]\AppData\Local\Temp Run as Administrator
Re-run the latest Soundtoys 5 installer from your Soundtoys Account. 5. Update iLok License Manager