If the tablet is still stuck, you must reinstall the operating system using a PC and a flashing tool. 1. Identify Your Chipset

Go to to find your "Build Number" or "Model Number".

Firmware is hardware-specific. For the M10, you must know your processor (CPU).

If your M10 is stuck on the logo or won't boot, you may need to manually flash the firmware. Because Pritom tablets are often based on generic boards, the specific "fix" depends on the internal hardware: Identify the Board ID