| Issue | Solution | | --- | --- | | Scale not turning on | Check power cord connection and ensure it is securely plugged in. | | Weight display erratic | Check for vibrations, ensure the scale is level, and clean the weighing pan. | | Calibration issues | Refer to the calibration certificate or contact Digi support. |
If your labels are coming out with white streaks, do not use a screwdriver to scrape the head. Use a cotton swab dipped in 90% Isopropyl Alcohol . Clean the thin black line on the print head gently.
The manual was the real artifact. Bound in black leather, the word embossed in foil. Elara opened it. Page one was the standard warning: Calibrate on a level surface. Do not exceed 500g.
You are about to visit a Philips global content page
Continue| Issue | Solution | | --- | --- | | Scale not turning on | Check power cord connection and ensure it is securely plugged in. | | Weight display erratic | Check for vibrations, ensure the scale is level, and clean the weighing pan. | | Calibration issues | Refer to the calibration certificate or contact Digi support. |
If your labels are coming out with white streaks, do not use a screwdriver to scrape the head. Use a cotton swab dipped in 90% Isopropyl Alcohol . Clean the thin black line on the print head gently.
The manual was the real artifact. Bound in black leather, the word embossed in foil. Elara opened it. Page one was the standard warning: Calibrate on a level surface. Do not exceed 500g.