Before performing a drastic factory reset, try a soft reset. This is simply restarting the TV’s operating system without deleting your data. It resolves 70% of minor glitches.
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gear icon, typically located in the top-right corner of the Home screen. Access Device Preferences Device Preferences (on some models, this may be listed as Locate Reset : Scroll down and select About > Factory Data Reset Erase Everything . If prompted for a PIN, the default codes are often 2. Cold Boot / Power Reset (Without Remote) Before performing a drastic factory reset, try a soft reset