The software update you seek is often a band-aid. The streaming wars have moved on. DRM (Digital Rights Management) keys expire. Netflix and Amazon Prime Video update their APIs, and the "Smart" engine inside the 55PUT6002 struggles to keep up. An update might fix a bug for six months, but eventually, the processing power of the TV’s SOC (System on Chip) simply cannot handle the modern web protocols used by streaming giants.
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The software update you seek is often a band-aid. The streaming wars have moved on. DRM (Digital Rights Management) keys expire. Netflix and Amazon Prime Video update their APIs, and the "Smart" engine inside the 55PUT6002 struggles to keep up. An update might fix a bug for six months, but eventually, the processing power of the TV’s SOC (System on Chip) simply cannot handle the modern web protocols used by streaming giants.
